Jewelry By Jen - Policies
Privacy
Your privacy is very important to me.  Therefore, Jewelry By Jen does not, and will not in the future sell or rent customers' names and/or addresses to anyone for any reason.
Purchasing
Purchasing from Jewelry By Jen is done securely through www.paypal.com.  When you click on a buy button, it will take you through the purchasing process.  Please be sure to give me the best  address to ship to - one where someone can sign for the package.

Paypal will send the item information to my email and I can start creating your jewelry.  I will need payment confirmation and a shipping address if different from the billing address before I ship any items.  Secure payments can be made through www.PayPal.com.

As soon as your jewelry is completed and I have payment and shipping information, I will ship your jewelry.
Shipping
I generally prefer to use Priority Mail with delivery confirmation from the United States Postal Service.   I will email you the tracking number once I have shipped your item(s).

If you would like something shipped faster, please email me and we can work out the details and extra costs.

Standard shipping rates are as follows:
up to $49.99 .................................... $5.00     (per item)
$50.00 to $99.99 ............................. $8.00     (per item)
$100.00 to $199.99 ......................... $10.00   (per item)
$200.00 and up ............................... $15.00   (per item)

If you are ordering more than one of the same item, please email me for a reduced shipping rate.
Special Requests
I welcome the opportunity to design something uniquely yours.  Please feel free to combine different beads, colors, and parts than what I have shown.    Any bead color that I show as out of stock can be ordered within a short amount of time.

Please contact me with your request in any of the following ways:
email: jewelrybyjen@netscape.net
snail mail: Jewelry By Jen
                367 Canterbury Dr
                Martinsburg, WV 25403
Please be as detailed as possible as to colors, sizes, styles, etc.  I will email you a price and expected shipping time frame for your approval before I order any additional needed items.
Other Questions
If you have any other questions or comments, please feel free to email me!
This page was last updated on: March 15, 2013
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